Returns and Exchanges Policy
- Returns: Within 3 days from the date of receipt.
- Exchanges: Within 7 days from the date of receipt.
For returns and exchanges, please contact our customer service via phone or WhatsApp at 920031218.
- Order Cancellation: In case of cancellation, the refund will be processed within 6 to 14 business days.
- Important: The perfume box is mandatory for returns.
- Shipping Fee: Non-refundable as it is directly paid to the shipping company.
- Golden Warranty: Does not cover international shipments.
- Bundle Offers: When exchanging, perfumes will be recalculated at their original price, and any price difference must be paid.
Dear Customer:
If your order has been shipped and you request to cancel it, the refund for the product will be processed, but the shipping fee will be deducted. Please note that the shipping fee is paid directly to the shipping company.
We are always honored to serve you!
